SSHH! Kebab & Grill-Refund Policy
Last updated:2/21/26

Legal Disclaimer
The explanations and information provided on this page are general and high-level information intended to outline SSHH! Kebab & Grill’s refund practices. This policy does not constitute legal advice and should not be relied upon as such. Refund policies may vary depending on business operations and applicable laws. We recommend seeking independent legal advice to ensure compliance with local consumer protection regulations.

Refund Policy – Overview
Due to the perishable nature of food products, all sales at SSHH! Kebab & Grill are final.
We are committed to customer satisfaction and will address legitimate issues promptly and fairly when they arise.

Eligibility for Refunds or Replacements
Refunds or replacements may be considered only under the following conditions:
The order is incorrect (wrong item, missing item)
The issue is reported within 1 hour of pickup or delivery
The item is unused or uneaten at the time of reporting
All refund or replacement requests are subject to management review and discretion.
Non-Refundable Situations
Refunds will not be issued for: Change of mind

Partially consumed food
Orders not picked up within the agreed timeframe
Dissatisfaction based on personal taste or preference
Failure to disclose food allergies prior to ordering

Refund Method
Approved refunds will be issued using the original payment method whenever possible. Processing times may vary depending on the payment provider.

Contact Information
If you believe your order qualifies for review, please contact us as soon as possible:

📞 639-384-1870
📧 sshhkebab2026@gmail.com

Policy Updates

SSHH! Kebab & Grill reserves the right to modify or update this Refund Policy at any time without prior notice. The most current version will always be posted on our website.